Refund & Exchange Policy
Exchange & Return policy
- Exchange requests accepted within 24 hours.
- Processing time: 3–5 working days.
- Items must be unused and in original packaging.
- Out-of-stock items cannot be exchanges
- Refund To submit a return or request
- , a clear photo of the product showing its condition must be provided to our customer support team within the specified 24-hour period.
The product must be unused, unworn, and unwashed**, and returned in its **original condition with the original packaging kept intact and undamaged**.
- Your money will be sent to your e-wallet (InstaPay / Cash Wallet) within up to 7-10 working days if you have any Problem with your order
Important Notes - Shipping fees are non-refundable.
- Customer covers any additional shipping costs.
- Each order is eligible for one action only (refund or exchange).
(NOTE THE SALE PERIOD NOT ALLOW RETURN - ONLY EXHANGE)
Shipping
- Delivery takes 2–5 working days.
- Courier will attempt delivery 3 times before returning the order.
- Track your order via the Whatsapp tracking link sent after checkout.
You can always contact us for any question at info@sparxwear.com.
Wash & Care
- Cold wash
- Inside out
- No bleach
- Low iron
Returns & Exchanges
Please fill out the form below to request a return or exchange. We'll get back to you within 24-48 hours.