Refund & Exchange Policy

Exchange & Return policy
  • Exchange requests accepted within 24 hours.
  • Processing time: 3–5 working days.
  • Items must be unused and in original packaging.
  • Out-of-stock items cannot be exchanges

  • Refund To submit a return or request
  • , a clear photo of the product showing its condition must be provided to our customer support team within the specified 24-hour period.

The product must be unused, unworn, and unwashed**, and returned in its **original condition with the original packaging kept intact and undamaged**.

  • Your money will be sent to your e-wallet (InstaPay / Cash Wallet) within up to 7-10 working days if you have any Problem with your order

    Important Notes
  • Shipping fees are non-refundable.
  • Customer covers any additional shipping costs.
  • Each order is eligible for one action only (refund or exchange).

(NOTE THE SALE PERIOD NOT ALLOW RETURN - ONLY EXHANGE)

Shipping
  • Delivery takes 2–5 working days.
  • Courier will attempt delivery 3 times before returning the order.
  • Track your order via the Whatsapp tracking link sent after checkout.

  • You can always contact us for any question at info@sparxwear.com.
Wash & Care
  • Cold wash
  • Inside out
  • No bleach
  • Low iron

Returns & Exchanges

Please fill out the form below to request a return or exchange. We'll get back to you within 24-48 hours.